If you must post a link, please 'de-fang' it by breaking the URL up with brackets like so: https// 🆕 Asking a question about a VirusTotal or Hybrid Analysis report? Include a link to it, not just a screenshot, or your post may be removed.Äo not post links to websites offering commissions, affiliate links, or sponsored installs.Äo not intentionally link to malicious sites (links to VirusTotal and Hybrid Analysis are fine). I was told you couldn't really upgrade/would have to use a completely different license against all the clients.Please take a moment to familiarize yourself with our rules and check our regularly-updated wiki before posting. It's as if you need to buy Enterprise on it's own to get it's feature, the Management console.
It's also silly to have a Pro & Enterprise tier. It confused me & as a result they thought I was running a pirated or fucked up version of MalwareBytes. A new version the person was referencing had the Blue rebranding that they have now. I was also given misinformation from someone that works there telling me that the "Pro" version, the colors of the Logo would change from Red to Blue when registering, which wasn't the case. That being said, they should probably make some of their logging collection tools public so that someone can run them, and provide the logs if there is ever an issue. Help-desk has been hit or miss, but like I said, my issues that I mentioned may not even be MalwareBytes fault totally (Windows WMI kind of has it's own issues). It left a bad taste in my mouth & I've pretty much just decided to be more proactive. I asked on their forums & they just copied/pasted instructions on how to remove malware, as if I was an idiot. It didn't catch Cryptolocker with Active Protection enabled, even though the machine I had it on had the latest definitions. In some cases you get canned responses in the forums. If you post on the forums, half the time they expect you to provide additional details before they can help you. Also, it's easier to just whip up a Powershell script to read the date(s) of definitions on machines & perform remediation from there.įor how great their program is, their support isn't too great. Yes, it's nice & useful, but does it work cross-site to different domains? No, I believe you have to buy a separate console. But MalwareBytes should have a sane defaultīuying their "Corporate" or "Enterprise" offering for a management console is a waste of time & money. Now, this could be multiple failures from WMI, to the machine, to PDQ to the Registry. Updating doesn't always work - we push a command line command to update/schedule updates via PDQ Inventory and it fails.
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